Your Development Journey

Careers at Five Guys can be as incredible as our Burgers & Fries, and we’ll give you all the development opportunities you need to become a leader - working at Five Guys is all about being part of a family and like any family we will be with you every step of the way to support you as you grow.

The Learning & Development of our people is an important part of our continued growth - we go above and beyond to support our people throughout their development journey and set them up for success every step of the way.

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Crew Member

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In this role you’ll have the biggest impact on our customers’ experiences, whether you’re explaining our choice of toppings, preparing a perfect patty, serving up our famously fresh fries, working on the till, taking deliveries or even cleaning, which means it’s very important position here in Five Guys.

EARN AS YOU LEARN

The ‘Earn As You Learn’ Scheme designed for our Crew and is the on-the-job part of the programme where you will gain the skills and knowledge you need to master perfect burgers and fries – you’ll earn pay rises after each certification.

Being a Crew Member at Five Guys brings a lot of responsibility and is just the start of an incredible career – check out this video to find out more about the career path, rewards and more!

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Rewards

We reward our Crew Members further than their pay, you’ll also be rewarded with brilliant Secret Shopper bonus’s for doing all the right things, up to 28 days holiday, long service rewards, paid breaks, team days out, Burgers and Fries on shift and a whole lot more!

Quality Control

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Once you have completed the QC development programme, you will become a QC Member – you’ll encourage and support the rest of your Crew as they aim to master each station around the restaurant.

QC PROGRAMME

This is the first step into leadership development, focussing on people skills alongside continued development of core operational skills - you will start to view the line in a way you have never seen it before.

Being a QC at Five Guys brings a lot of responsibility and is the next step incredible and rewarding career – check out Josh telling more about what it is like being a Five Guys QC.

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Rewards

We reward our QC’s further than their pay, you’ll also be rewarded with brilliant Secret Shopper bonus’s for doing all the right things, up to 28 days holiday, long service rewards, paid breaks, team days out, Burgers and Fries on shift and a whole lot more!

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Assistant Manager

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As an Assistant Manager you’ll lead from the front while helping to create an “above and beyond” experience for your customers while creating an awesome working environment for your Crew.

ALL THE WAY

As Assistant Manager you’ll be able to attend a series of ‘All The Way’ workshops - all designed to help you further your career with Five Guys. You’ll develop functional and leadership skills to set ourselves, our teams, and stores up for success.

Being an Assistant Manager at Five Guys, you’ll work shoulder to shoulder with your Crew cooking perfect Burgers & Fries while making sure our customers are happy – Ash tells us all about what it is like being an Assistant Manager.

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Rewards

We reward our Assistant Managers further than their pay, you’ll also be rewarded with achievable bonus’s up to £6000 a year, Secret Shopper Bonus’s, 33 days holiday, pensions, long service rewards, paid breaks, Burgers and Fries on shift and a whole lot more!

Shift Manager

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As a Shift Manager you will be taking your first step management. You’ll lead your Crew to deliver perfect burgers & fries and awesome customer service - that means making sure that the right people with the right skills are in your restaurant at the right time.

SHIFTING GEARS

The Shifting Gears programme a 2-day workshop where you will take part in fun and engaging learning experiences to put into practice in your store - The workshops will include help you discover the type of leader you are.

As a Shift Manager at Five Guys you’ll lead your Crew from the front to serve perfect Burgers & Fries brings and is the first step into having an incredible career as a manager – James tells us all about why he loves his role as a Shift Manager.

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Rewards

We reward our Shift Managers further than their pay, you’ll also be rewarded with achievable bonus’s up to £3000 a year, Secret Shopper Bonus’s, 28 days holiday, pensions, long service rewards, paid breaks, team days out, Burgers and Fries on shift and a whole lot more!

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Deputy General Manager

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Deputy General Managers are the General Managers of the future and work hard on their development to prepare for the step up into the role of General Manager - you will be responsible for developing, leading and managing the Crew and managers in store while supporting the delivery of perfect burgers and fries.

ALL THE WAY

As DGM you’ll be able to attend a series of ‘All The Way’ workshops - all designed to help you further your career with Five Guys. You’ll develop functional and leadership skills to set ourselves, our teams, and stores up for success.

A Deputy General Manager at Five Guys is the next step in your incredible career as you start to progress into Senior Leadership - Charlie tells us all about her role as a DGM.

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Rewards

We reward our Deputy General Managers further than their pay, you’ll also be rewarded with achievable bonus’s up to £9000 a year, Secret Shopper Bonus’s, 33 days holiday, pensions, long service rewards, paid breaks, Burgers and Fries on shift and a whole lot more!

General Manager

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To make an impact at this level, you’ll need to show us you’re a natural leader someone who has their Crews’ wellbeing and development at heart. Working shoulder to shoulder with crew and managers, developing, leading your team while serving perfect Burgers & Fries for our customers.

HIGH FIVE

The High Five programme is for General Managers and is a series of 4-day workshops focussing on authentic leadership combined with strategic skills, developing skills in innovation and looking at the bigger picture.

In this role you’ll have the biggest impact on our customers’ experiences, whether you’re explaining our choice of toppings, preparing a perfect patty, serving up our famously fresh fries, working on the till, taking deliveries or even cleaning, which means it’s very important position here in Five Guys.

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Rewards

We reward our General Managers further than their pay, you’ll also be rewarded with achievable bonus’s up to £14,000 a year, Secret Shopper Bonus’s, 33 days holiday, pensions, long service rewards, life assurance, private medical, Burgers and Fries on shift and a whole lot more!

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Support Office

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While our Crew and Managers are working hard on the line, the Support Office Team are hard at work looking at how we can improve the working lives for our people in store so they continue to deliver perfect burgers, fries and customer service.

SUPPORT OFFICE DEVELOPMENT

Our Support Office Teams have access to a range of development workshops and apprenticeships on their chosen field, all designed to help you further your career with Five Guys. You’ll be able to attend a Senior Leadership Programme and a specially designed Women in Leadership Programme focusing on our female leaders.

Working at the Five Guys Support Office brings a variety, fun and career growth opportunities - everything we do needs to be right for our people working in the restaurants and we live and breathe the Five Guys values day to day! Check out why we love working at our Support Office.

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Rewards

We reward our Support Office Team’s further than their pay, you’ll also be rewarded with an annual bonus based on business performance, from 25 days holiday, pensions, long service rewards, life assurance, private medical and a whole lot more!

District Manager

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As a District Manager you’ll support and lead a group of restaurants and do everything you can to ensure perfect burgers and fries, happy customers and engaged Cew - you’ll be an expert in all things people, strategy, finance and commercial.

LEADERSHIP DEVELOPMENT

The Senior Leadership programme is all about customised development for our Senior Leaders in Operations and the Support Office – you can make the programme work for you, own your development and use your skills to develop your people.

When you become a District Manager - you will become a Senior Leader within the business and will be responsible for a number of Five Guys stores, but this is still a very hands on role! Reshad tells us more about his role and the Five Guys culture.

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Rewards

We reward our District Managers further than their pay, you’ll also be rewarded with generous and achievable bonus’s, 28 days holiday, pensions, long service rewards, life assurance, private medical and a whole lot more!

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