BURGERS & FRIES AND INCREDIBLE CAREERS!

We’re the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we’ve stuck to the same ‘perfect and serve’ philosophy since our family business began in 1986.

These days, we’re still just as much a family as we always have been. We have tons of integrity, we’re enthusiastic. we’re competitive and we just get it done – whatever the challenge.

THE ROLE

Location: London based with frequent travel to the South of England and the Midlands

This is a high-impact, field-based role responsible for the delivery of both reactive and planned maintenance across a region of circa 60 restaurants.

Your focus will be simple:

Keep our restaurants trading
Minimise disruption and downtime
Ensure every store meets safety and brand standards

You’ll work closely with Operations, Property, and Construction teams, while managing contractors and driving continuous improvement across your region.

WHAT YOU'LL BE DOING

Operational Excellence

Minimise store closures, equipment downtime, and maintenance disruption
Take ownership of all building fabric, systems, and equipment across your region
Resolve complex maintenance issues, bringing in specialist support where required

Field Leadership

Regularly visit restaurants to assess condition and identify repairs and improvement plans
Build strong relationships with General Managers, District Managers and Regional Directors
Lead regional conversations on maintenance performance and trends

Project & Investment Management

Manage capital investment projects from scope to handover
Ensure work is delivered on time, within budget, and aligned to brand standards
Understand and balance spend against store P&L impact

Compliance & Standards

Ensure all stores meet Health & Safety and statutory requirements
Maintain high standards aligned to Five Guys design and construction principles
Use CAFM data to identify trends and drive improvements

Continuous Improvement

Identify opportunities to improve systems, processes, and supplier performance
Champion best practice across the Property and Maintenance function

WHAT WE'RE LOOKING FOR

We’re looking for someone who thrives in a fast-paced, multi-site environment and can balance hands-on problem solving with strategic thinking.

Experience & Knowledge

Proven experience in Facilities or Property Maintenance within a multi-site environment
Ideally from hospitality, retail, or food & beverage
Strong understanding of building systems, including HVAC and commercial kitchen equipment
Experience managing contractors and capital projects

Skills & Capability

Highly organised and able to manage multiple priorities across a large region
Strong stakeholder management – confident working with senior operational teams
Data-driven mindset with experience using CAFM systems
Comfortable working both independently and as part of a wider team

Qualifications (desirable)

FM or property-related qualification (BIFM, MRICS, or equivalent)
Degree, HND, or similar in Facilities Management, Engineering, or Business

OUR REWARDS AND BENEFITS

A generous annual bonus based on business performance
Pension scheme
Enhanced Maternity and Paternity leave
Electric car salary sacrifice scheme
Long service rewards after 5 and 10 years with Five Guys
Five Guys Perks & discounts
Invite to our annual General Managers conference – this year we celebrated in Rome!
Life assurance
Private medical via Vitality
Wellbeing support