Burgers & Fries and Incredible Careers

We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. We've stuck to the same "perfect and serve" philosophy since our family business began in 1986.

Today, we're still every bit the family business we started as. We're passionate about what we do, act with integrity, thrive on healthy competition, and always find a way to get the job done, whatever the challenge.

The Role

This is a 12-month fixed-term contract covering maternity leave.

We're looking for a Digital Marketing Executive to help deliver an outstanding digital customer experience across Five Guys' UK and European markets, including France, Germany and Spain.

Reporting to the Senior Digital Marketing Manager, you'll play a key role in bringing campaigns, product launches and Rewards activity to life across our digital channels. From websites and kiosks to delivery platforms, CRM communications and digital menu boards, you'll help ensure every customer interaction is accurate, engaging and on-brand.

What You'll Be Doing

  • Supporting the delivery of digital campaigns, promotional activity and product launches across all digital channels.
  • Managing website content, digital ordering platforms and customer-facing digital experiences.
  • Implementing menu updates, promotions and content changes across multiple platforms.
  • Supporting Rewards and CRM communications through email, SMS and app channels.
  • Assisting with campaign testing, deployment, reporting and optimisation.
  • Coordinating content localisation for European markets.
  • Working closely with Brand, Operations, IT, Commercial teams and external partners to deliver seamless customer experiences.
  • Supporting digital projects, new store openings and platform enhancements.

What We're Looking For

  • Experience in a digital marketing, CRM or e-commerce role.
  • Strong attention to detail and the ability to manage multiple priorities.
  • Experience updating website content and digital platforms.
  • An interest in customer experience, digital journeys and campaign performance.
  • Comfortable analysing data and using insights to support improvements.
  • Strong communication and stakeholder management skills.
  • Proactive, organised and keen to learn in a fast-paced environment.
  • Experience working across multiple markets or languages would be advantageous.

Rewards & Perks

  • Competitive salary
  • Performance-related bonus
  • Employee assistance programme
  • 25 days holiday plus bank holidays
  • Enhanced parental leave policies
  • Five Guys meal allowance
  • Opportunities for development and career progression
  • A fun, supportive and high-performing team environment

Why Five Guys?

At Five Guys, we're committed to creating incredible customer experiences and incredible careers. If you're passionate about digital marketing, love working in a fast-moving environment and want to be part of a growing international brand, we'd love to hear from you.

Apply today and join Five Guys on a 12-month maternity cover contract, helping shape the digital experience of one of the world's most loved restaurant brands.

 

 
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Location
Support Office, London
1 Bard Road, Unit 2 - 3, London, UK, W10 6TP
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  • Location:
    Support Office, London
  • Role Type:
    Support Office
  • Pay Rate:
    £32,000 to £35,000
  • Job Type:
    Fixed Term

Benefits

An achievable bonus scheme
Private medical via Vitality
Life assurance
Access to Stream
From 25 days paid holiday
Long service award
Team competitions
Tuesday lunches
An Invite to our Annual GM Conference - This year we celebrated in Lisbon!
View all Rewards
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